Mark Hepperlen

Mark Hepperlen spearheads the operations for Medlogix®’s medical claims management services, including network operations, medical management, professional review, arbitration/litigation support and medical bill review. He brings an extensive background in medical claims operations to this position, including significant experience promoting, organizing and selling medical claims management services both regionally and nationally. Since joining Medlogix® in 2014, he has managed several key areas in the company and made contributions that measurably enhanced Medlogix®’s product, quality and service outcomes. Prior to joining Medlogix®, Mr. Hepperlen served in business development and operational roles for managed care companies for nearly 15 years. When he joined Medlogix® in 2014 as vice president of professional review services, he quickly began improving the department’s performance, advancing its professional review network development, compliance and quality control to achieve the highest level of efficiency and satisfaction.

“The core mission of our department is to assist adjusters in evaluating claims and providing them with the tools in order to make the correct assessments on their claims and how to plan forward, whether it’s setting reserves or handling the claims and making sure that the customer is getting all of the care they need without the waste, fraud and abuse. Whereas most IME companies are just IME companies, we are part of a much larger process and we understand how we fit into that process.”